DPHA Heads to Chandler, AZ for the 2017 Annual Conference and Product Showcase - Registration is Underway!

DPHA is accepting reservations for its 16th Annual Conference and Product Showcase, October 11-15, 2017, at the 

Sheraton Wild Horse Pass Resort & Spa in Chandler, AZ. Compelling reasons you should attend:

• Join author and internationally renowned consumer futurist, Doug Stephens, for an amazing tour of the future, where every aspect of the retail experience as we know it will be radically transformed. Stephens will present what constitutes a truly remarkable customer experience and explain how DPHA members can convert their customers into raving fans.

• One of the biggest challenges for DPHA members is attracting and retaining top talent. At this Friday afternoon workshop, you will learn what it takes to be an employer of choice. Richard Hadden believes DPHA members could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This workshop is not a management tome. Instead, it is testimony to the power of treating people the right way.

• Products featured in a decorative plumbing and hardware showroom is the sum of your customer's experience with your brand. Chris Ramey's presentation will address the intangibles that consumers value and how they relate to your decorative plumbing business. Case studies will be presented to illustrate how/why your success depends upon becoming a customer-centric
  resource. You'll go home with a roadmap to changing how you perceive your showroom and why what you do is so important.

• An Offer Too Good to be True:  Sales Training Track Program - The Program and Showcase Committee, under the leadership of Richard Campbell (Belmont Hardware) and Ryan Paul (GRAFF), provide members with an offer that is almost too good to be true. You can bring multiple members of your sales team to the DPHA Conference for only $245 per person and have them participate in a custom sales training session developed specifically for showroom professionals by the incomparable Robb Best (Elkay). The Sales Training Program is a combination of both classroom learning and a roundtable workshop where
  your team can learn successful sales and showroom practices from peers across North America. You can find more details in the Conference Prospectus on page 3.

• Have loads of fun at the DPHA Saturday Night Banquet!

• Expand your resource base to enable you to solve problems easier, recognize trends faster and make your job more professionally rewarding.

• Take advantage of the most successful marketing, technology, human resource and customer service practices in the decorative plumbing and hardware industry.

• It's fun and you earned it. 

The DPHA Product Showcase features new products, bestsellers and the latest technologies that will help keep your showroom fresh and on the cutting edge. The DPHA Annual Conference is the largest gathering of decorative plumbing and hardware showroom owners, manufacturers and representatives who understand that attending provides endless opportunities to improve their bottom lines.

How can you recognize new opportunities if you never leave the comfort of  your office? The DPHA Conference not only helps you build relationships and expand your knowledge, but your participation also reflects that you care about the industry. 

Click here to download the Conference Prospectus and Registration Form. 

Click here to reserve a hotel room at the Sheraton Wild Horse Pass Resort & Spa.