The
DPHA 17-in-17 Program recognizes up-and-coming influencers in the
decorative plumbing and hardware business. This program will profile
17 DPHA members with 10 or less years of experience. Each month from
June through October 2017, members will be inducted into the 17-in-17
club, and their stories will be featured in DPHA's weekly newsletter,
Connections. This week we recognize Joseph Torres, a Sales/Technical Consultant at Renaissance Design Studio's showroom in Woodland Hills, CA.
Joseph
came to Renaissance Design Studio from outside the DPH field, in fact
from the auto industry, which some people think may have contributed to
how "fast" he has developed within our industry. Originally hired to
fill a shipping/receiving position, Joseph became the manager of that
same department within a year, and subsequently restructured the entire
warehouse operation, achieving great new efficiencies. Since that time,
Joseph has also assumed a sales position, selling both hardware and
plumbing, generating a large volume of sales while simultaneously
continuing to fill his role as the warehouse manager at the Woodland
Hills' location.
Connections: How long have you been in the DPH industry?
Joseph: 5 years
Connections: What has surprised you about the industry?
Joseph: My biggest surprise
would be the fast pace; we are fortunate to deal with multi-million
dollar projects. With so much at stake, you would think that people
would want to slow down and make sure things are precise, but I hear on a
daily basis, "I need this like last week." For the most part things
work out, but there's been situations where it didn't and made things
worst.
Connections: What is the biggest challenge you have faced in our industry?
Joseph: I have faced this challenge
multiple times, and it's something that will continue to occur because
we're a showroom that believes that nothing is impossible. Our clients
constantly challenge us to create things that don't exist. I've been in
situations where I've had to design, engineer, and execute a
component/product for the first time. We don't believe in the word "no"
or "can't."
Connections: What do you enjoy about being in this industry?
Joseph: I believe I've heard this from
someone else but it's true - not every day is the same. You may leave
one day having solved a certain set of problems, but the following day
you will walk into another set of challenges that are completely
different. This industry definitely challenges you and keeps you on your
toes at the same time.
Connections: Anything else you would like to add?
Joseph: Thank you again for this honor and consideration.
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