- Updating education program manuals to help assure they reflect current industry practices and customer experience expectations.
- Improving the Recognition Program to reward and recognize showroom sales professionals for their product knowledge and sales skills.
- Leverage the success of the 2016 Annual Conference and Product Showcase to continue providing compelling content that improves DPHA member businesses and provides the industry's most effective venue to showcase new products.
- More effectively communicate that DPHA provides a tremendous return on members' dues investments.
- Provide multiple opportunities to recognize outstanding individuals, companies and products.
- Deliver compelling content weekly that offers business practice guidance, sales training and industry updates that allow DPHA members to keep their fingers on the pulse of their industry.
DPHA again wants to recognize and thank those who dedicate their time and expertise to better the association and industry by serving on the 2017 DPHA Board of Directors:
Officers:
- President: Cynthia Carter (Next Generation Marketing, and pictured)
- President-Elect: Gary Erickson (Renaissance Design Studio)
- Immediate Past President: Kate Brady (General Plumbing Supply)
- Secretary: Ryan Paul (ThermaSol)
- Treasurer: Cary Hergenrother (LIXIL Brands)
At-Large Executive Committee Members (subsequently elected by the 2017 Board of Directors):
- Richard Campbell (Belmont Hardware)
- Traci D'Antoni (D'Antoni Sales Group)
- Eric Phelps (Victoria + Albert Baths)
Directors:
- Stan Artman (Native Trails)
- Erin Bittner (Pierce Hardware)
- Oliver Bleich (Keuco)
- Tony Carter (Carter Hardware)
- David Crossley (Baci by Remcraft/Colonial Bronze)
- Robert Foster (Foster Companies)
- Phil Hotarek (Lutz Kitchen & Bath)
- Sarah Jenkinson (Barber Wilson/Sterlingham)
- Antonio Musso (ITALBRASS Group)
- Michael Pechar (Mountain Plumbing Products)
- John Smithman (The Plumbing Place)
- Debby Stehr (Stehr Enterprises)
- Steve Weinberg (California Faucets)
Thanks again to all of you for your continued service in leading the association in 2017!
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