Friday, June 29, 2018

Happy Birthday, USA!

Even though it's not for another 5 days, this is our Independence Day edition of DPHA
Connections. July 4 is the day we celebrate the noble experiment that has lead to the greatest democracy in the history of the world. Let's take our time machine back to Colonial America where a group of educated, successful ideologues decided that they wanted to have a larger say in how they lived, were governed and taxed. Thomas Paine's best selling Common Sense argued that an island could not rule a continent. Many colonial intellectuals believed their right to self-determination was manifest from a higher authority. And given the outcome, perhaps there is more truth to that belief than many would like to admit.
"The republican experiment launched so boldly by the revolutionary generation in America encountered entrenched opposition in the two centuries that followed, but it thoroughly vanquished the monarchial dynasties of the nineteenth century and then the totalitarian despotism of the twentieth, just as Jefferson predicted it would," wrote Joseph J. Ellis in his Pulitzer Prize-winning book, Founding Brothers. In 2018, the United States is the oldest enduring republic in the history of the world, with a set of political institutions and traditions that have stood the test of time. 
 
When we look back on the revolutionary era, it's hard to imagine how our founding brothers believed they could take on the most powerful military force in the world and win. How could they imagine that creating a republican form of government based on the rule of law and the principle of popular sovereignty could succeed when it had never done so previously for any sustainable period of time, or attempt to oversee a landmass as large as the 13 original colonies?
 
Brilliant, principled men with a dream met in Philadelphia in June and July 1776 to debate breaking ties with their motherland and declaring independence. John Adams, who was very much the COO of the American Revolution, convinced Thomas Jefferson to draft a formal statement that would justify the colonies declaring their independence. And certainly, Jefferson was up to the challenge. On July 2, 1776, the Continental Congress voted affirmatively to become independent. Two days later, Congress formerly adopted Jefferson's Declaration. For the past 242 years, Americans have celebrated this remarkable event. As we barbeque, enjoy the summer weather with family and friends and watch fireworks, let's take a moment to reflect on and marvel at the unfathomable accomplishment that resulted from our founding father's vision. We enjoy the great fortune and opportunity - despite all of our problems and political differences - to live in the greatest republic in the history of mankind. Enjoy July 4! 

Don't Forget to Submit Your Nominations for the 2018 DPHA Awards

Everyone wants to be appreciated and recognized for their contributions, but few of us take the time to say thank you to our exceptional peers for what they do for our companies, our organization and our industry. We want to keep changing this trend by encouraging you to submit applications and nominations to the 2018 DPHA Awards program. The deadline to submit applications and nominations is July 15 for the following honors:
  • DPHA Showroom of the Year - 2017 winner was Premier Bath & Kitchen in Walnut Creek, CA
  • DPHA Showroom Professional of the Year - 2017 winner was Tonya Martin of ProSource Supply
  • DPHA Manufacturing Professional of the Year - 2017 winner was Tom Bryant of BainUltra
  • DPHA Representative Agency Professional of the Year - 2017 winner was Blake Rivas of TCB Sales
  • DPHA Rep Agency of the Year - 2017 winner was Premier Marketing
  • DPHA Manufacturer Customer Service Department of the Year -  2017 Winner was Accurate Lock & Hardware
  • DPHA Products of the Year (POTY) -
    • Plumbing Product, Fixtures (sinks, tubs, toilets) - 2017 winner was Victoria + Albert's Eldon Tub
    • Plumbing Product, Water Delivery (faucets, showerheads and valves) - 2017 winner was GRAFF's Sospiro Kitchen Faucet
    • Furniture - 2017 winner was The Furniture Guild's Avant 620-0560-OB-B49 Vanity
    • Hardware - 2017 winner was Accurate Lock and Hardware's SilentPac Solutions
    • Accessories - 2017 winner was Infinity Drain-USG Shower System
    • Dealers' Choice Award - 2017 winner was Brizo's Litze Single-Handle Lavatory Faucet
Now is your chance to recognize peers for their outstanding contributions to the industry and Association by clicking on www.dpha.net and logging into the members-portal side of the web site. Just click on the "Awards Program" menu and scroll down the page to the link for the online award nominations.  For those who prefer the traditional route, you can also download form-fillable PDFs of the different award nominations by clicking on the appropriate links. Or if you would simply like us to send the application forms to you and you are a member of the Association, send an email to rebekah@dpha.net with your request.
  
For the Product of the Year awards (POTYs), DPHA has again assembled an independent panel of distinguished industry editors, designers and professionals for judging the five different products of the year. Those judges are:
  1. Mary Jo Peterson, Mary Jo Peterson Design
  2. Alissa Ponchione, Assistant Editor Hospitality Design 
  3. Eliot Sefrin, Editor Emeritus of KBDN 
  4. Lindsay Crozier, Architect at Made LLC 
  5. Nicole Wieland, Builder/Designer at Charleston Building & Development
The Awards Committee added the Dealer's Choice Award a few years ago that provides another opportunity for manufacturers and representatives to promote their products as award-worthy in front of the staffs of every DPHA dealer. The Dealer's Choice Award works as follows:
  • Every product submitted for the 2018 Product of the Year (POTYs) will be eligible to win the Dealer's Choice Award.
  • Voting will take place immediately following the annual conference and will be open for approximately six weeks. 
  • All dealer showroom staff members who have a DPHA login will be eligible to vote. One vote per person. 
  • The winner will be announced during the opening session of the 2019 Conference.
Manufacturers - when was the last time you were handed a golden opportunity to have your new products analyzed and critiqued by leading journalists of publications that are read and respected by your clients and prospects? DPHA is providing you this opportunity. Be sure to take advantage of it.

Do You Want to Help Lead? 2019 Board of Directors' Applications are Now Being Accepted

Would you like to help set the strategic direction for the industry's leading trade association? Would you like to make your industry better? Would you like to expand your network and learn more about your industry? Would you like to give back to your industry and be a meaningful contributor to its future growth? If you answered "yes" to any of those questions, then consider submitting your name to serve as a Director on the 2019 DPHA Board of Directors. The Nominating Committee will be meeting in the next several weeks and we want to make sure that all Association members are aware of the opportunity to submit their names for Board consideration. If you are interested, send an email to jbabbitt@dpha.net. The deadline for submitting your application is Friday, July 13, 2018.

Saturday, June 23, 2018

The Faces-of-Our-Future Program Recognizes Audrey R. Friedlander from Millers Elegant Hardware

The DPHA Faces-of-Our-Future Program recognizes up-and-coming influencers in the decorative plumbing and hardware business. This program will profile DPHA members with 10 or less years of experience. Each month from June through October 2018, members will be inducted into the Faces-of-Our-Future Club, and their stories will be featured in DPHA's weekly newsletter, Connections. This week we recognize Audrey R. Friedlander, Sales Consultant at Millers Elegant Hardware in Boca Raton, FL.

Audrey started in the DPH industry three years ago as an assistant to a very "seasoned" sales consultant, and within months she was already creating spec books, working up orders, and gobbling up PK sessions.  In other words, she was hooked.  According to one of her nominators, Audrey not only successfully maintained the retired co-worker's customer base, but has successfully built her own.  Audrey doesn't balk at going to job sites.  She will make deliveries if needed, and she continually goes above and beyond the "call of duty" for her customers. As another of her nominators noted, "As Audrey's passion has grown, so has her need to understand the rest of the industry.  I see Audrey to be part of our next generation."  

Connections: How long have you been in the DPH industry?
Audrey: I have been working in the industry for three years now and I have absolutely fallen in love with it. 

Connections: What has surprised you about the industry?
Audrey: The biggest surprise I have experienced within this industry is how intricate and vast it is. It's amazing how so much of what we do intertwines within the fashion industry.

Connections: What is the biggest challenge you have faced in our industry?
Audrey: The greatest challenge I have experienced within the DPH industry is the effects of the Internet. That challenge has allowed me to hone in on my own values and the value of what showrooms and the consultants can bring.  

Connections: What do you enjoy about being in this industry?
Audrey: There are many aspects of the DPHA that I admire: the social aspect, the ever-changing trends and the opportunities for growth not only within the industry but also the growth within myself. Being part of DPHA has really elevated me as an individual.

Connections: Anything else you would like to add?
Audrey: I have come to realize within the industry that creating relationships is key. I truly enjoy the personal one-on-one experience, learning about my clients and what their visions aspire to. This industry has also taught me the importance of creating relationships with the people I count on the most. My amazing crew at Millers Elegant Hardware and all the reps out there that are always eager to help if I have a question or if I am in a plumbing/ hardware emergency. As well as the designers and contractors who continue to support my growth and believe in me!  

If you would like to nominate someone for inclusion in the Faces-of-Our-Future program, click here to download the nomination form, complete it and send your nomination to Jim Babbitt via email at jbabbitt@dpha.net or fax to 866-623-6180. It takes only a few minutes to complete a nomination form, but isn't that time well spent for recognizing someone who is making an impact on your business and/or our industry?

Booth Spaces Are Going Quickly but Spots Still Remain for the 2018 DPHA Product Showcase


Do you want to end your year with a bang? If so, DPHA is providing an opportunity for member companies to place their products in front of an elite group of experienced and market-savvy distributors that run the best showrooms in North America. Plan to exhibit at the 2018 DPHA Annual Conference and Product Showcase, October 10-13, 2018 at the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra Beach, FL.
 
This year's showcase will once again be a must-see event! DPHA will conduct a multifaceted marketing campaign targeting hundreds of dealer showrooms throughout North America. This effort will provide multiple reasons for dealers to attend. We will partner with you and every one of the Showcase exhibitors to promote new products, existing products and current best-selling products through Connections and creative eblasts.

We will work with each exhibitor to identify dealers that would benefit from attending the Conference and reach out to help encourage them to attend. DPHA will create an easy button that Showcase exhibitors can use to promote their participation at the Conference by providing compelling content that you can issue to your customers and prospects that explain the benefits dealers will receive from attending the Conference.

The venue offers another incentive for DPHA members to attend. We again will be located at a first-class resort with all of the amenities, services and luxury experiences that you expect from an award-winning property with one exception - the price. We've negotiated an unbelievable room rate of $189 per night plus tax and resort fee.

Space is going quickly, but you still have a chance to join these other members who will be promoting their products and services in Ponte Vedra Beach, FL (as of Thursday evening, June 21):
  • Accurate Lock & Hardware - 206
  • ACO Inc. - 203
  • AMBA Products - 306
  • Amerec - 303
  • Americh Corporation - 207
  • AXOR/hansgrohe - 108
  • Baci by Remcraft - 408
  • BainUltra - 305 and 307
  • Barber Wilsons/Sterlingham - 109
  • Baril Designs - 314
  • Bathroom Butler - 415
  • Berenson & R. Christensen Hardware - 304
  • Bravo Business Media - 204
  • Brizo - 107
  • California Faucets - 208
  • Dornbracht - 405
  • Elkay - 402
  • Fairmont Designs - 112
  • First Impressions International - 215
  • Frank Allart & Company - 316
  • Franke Consumer Products - 102 and 201
  • Hamilton Sinkler - 407
  • Hastings Tile & Bath - 312
  • House of ROHL - 302 and 401
  • Houzer - 508
  • Hydro Systems - 511
  • ICERA - 510
  • in2aqua - 100
  • Infinity Drain - 315
  • Kartners Bathroom Accessories - 308
  • KEUCO - 212
  • LACAVA - 202 and 301
  • Laufen - 518
  • Lenova - 502
  • Mila International - 116
  • Mountain Plumbing Products - 507
  • MrSteam - 311
  • MTI Baths - 411
  • Nikles USA - 403
  • Nantucket Sinks - 216
  • Native Trails - 503
  • Nikles USA - 403
  • Nostalgic Warehouse - 416
  • Oceania Bath - 501
  • OMNIA Industries - 104
  • Palazzani USA - 515
  • QM USA - 105
  • Samuel Heath - 313
  • Thermasol - 205
  • TOTO USA - 404
  • XOLogic Corp. - 504
Manufacturers and others interested in displaying this year at the DPHA Product Showcase should contact Executive Director Jim Babbitt at 224-999-0434 or email Jim at jbabbitt@dpha.net. Do so now, because given the initial response we've received for booth space, we expect a complete sell out in the next several weeks. And if you don't exhibit, you can't promote your products or services on or anywhere near the show floor.
 

Friday, June 22, 2018

Summer Vacation May Have Just Started, but Let DPHA Help Pay for Your Child's or Grandchild's College Education Next Year


We know that with so much going on in everyone's lives right now many people forget DPHA has a way to help the children or grandchildren of a member with the cost of college or university. But now that graduations are going on or have already occurred, and before the summer goes into full swing and your attention may be diverted elsewhere, remember DPHA's Council of Fellows is currently accepting applications for its 2018 Alberto Comini Memorial Scholarship Fund. Applications must be received by July 31st, 2018.
 
The DPHA Council of Fellows established its Memorial Scholarship in 2008 with two primary goals. The first was to honor the memory of an industry leader (in 2018, Alberto Comini), and the second was to provide grants to the children and grandchildren of any employee working at a DPHA dealer, manufacturer, representative agency or professional organization. 
 
 
Application Requirements:
  • Applicant must be a citizen of a North American country.
  • Applicant must be the child or grandchild of a DPHA member employee.
  • Applicant must be a high school graduate currently enrolled in a college, university or accredited trade school.
  • Applications must be accompanied by a high school transcript, and if in college, a college transcript.
  • Applicant must submit a double-spaced typed essay addressing the topic, "Why I Should Be Considered for the DPHA Memorial Scholarship." This essay should not exceed 1,200 words.
  • To be considered for the award during a given year, applications must be received at the DPHA office by the close of business July 31, 2018.
Selection Criteria:
  • Applicant must fulfill all application requirements and complete the DPHA Memorial Scholarship Application Form.
  • Essays will be judged on content, writing skills and adherence to accepted grammatical standards.
  • Applicants must be well-rounded students, involved in extracurricular and civic activities and sports.
  • The DPHA Council of Fellows reserves the right to interview Scholarship finalists prior to selecting a recipient.
If you have any questions, please don't hesitate to contact Jim Babbitt via email at jbabbitt@dpha.net or phone at 224-999-0434 (if you get his voice mail, please leave a message). Having sent his own four children to college, Jim certainly can "feel your pain." 

Friday, June 15, 2018

I'll Eat and Drink to That: A Winning Combination, Peer Recognition and the St. Augustine Food & Wine Tour


The Awards Committee has an offer you could refuse, but won't want to. The Committee wants to take you on a food and wine tour at the 2018 Annual Conference in St. Augustine, Florida. Sponsored by Barber Wilsons/Sterlingham and Baci by Remcraft, a coach bus will depart the Sawgrass Marriott Golf Resort & Spa on Wednesday, October 10th at 4 p.m. and will return sometime around 9 p.m.
 
Once in St. Augustine, this 3-hour VIP tasting extravaganza will visit unique and off-the-beaten path local restaurants. From tapas to desserts, you'll taste your way through St. Augustine's colorful history via its rich culinary influences over the centuries, with your professional tour host. This award-winning tour includes a full glass of premium wine, hand selected by the chef, at 4 of the restaurants the group will visit. Come hungry and be ready for fun!    
20 of the 45 available seats will be awarded to those who submit 2018 nominations for the Showroom, Manufacturing and Representative Professionals of the Year and for Customer Service Department, Rep Agency and Showroom of the Year. For each nomination that someone submits for a peer in any of these six distinguished categories, the nominator will receive a raffle ticket for one of the no-cost 20 seats to be part of the St. Augustine food and wine tour. The remaining 25 seats are available for purchase at $150 per seat. For more information, or if you have questions, please contact Rebekah Covay at 630-854-3911 or via email at rebekah@dpha.net.
 
Taking a tour of the St. Augustine is great, but recognizing someone who gives unselfishly of themselves to advance their industry - priceless! If you have ever won an award or have been recognized by your peers, you know how wonderful that is. How many peers can you think of that truly deserve to have a similar peer-recognition experience? Spend a few minutes and give them the recognition they are due. Visit the members only side of the DPHA web site to access the awards criteria and nomination process, or email Rebekay Covay for further information.

The Faces-of-Our-Future Program Recognizes Phil Hotarek from Lutz Plumbing, Inc.

The DPHA Faces-of-Our-Future Program recognizes up-and-coming influencers in the decorative plumbing and hardware business. This program will profile DPHA members with 10 or less years of experience. Each month from June through October 2018, members will be inducted into the Faces-of-Our-Future Club, and their stories will be featured in DPHA's weekly newsletter, Connections. This week we recognize Phil Hotarek, Operations Manager at Lutz Plumbing, Inc. in San Francisco, CA.

Many of our readers may recognize Phil Hotarek by his many articles contributed to Connections.  Phil has served on DPHA committees over the past two or three years, and is also currently serving as one of the co-chairpersons on DPHA's Marketing Committee. Per one of Phil's nominators, "Phil has proven to be one of the finest people I have worked with in the DPH industry. Phil's ethical values, enthusiasm and dedication to his work are unparalleled and set him apart. He is results oriented and is willing to step to the plate to help support his showroom vendors."  
 
Connections: How long have you been in the DPH industry?
Phil: It seems like an eternity. 
 
Connections: What has surprised you about the industry?
Phil: The tight-knit family culture. From a young age, I always felt welcomed and encouraged by industry leaders. I believe the fact that you see the same people year after year defines its greatness.
Connections: What is the biggest challenge you have faced in our industry?
Phil: I have had many challenges and more as I progress.  Learning plumbing as an apprentice was a challenge, with high expectations being the son of a man with more than 40 years of plumbing experience.  After learning the decorative plumbing side of the business I then turned to learning to balance the workload between both departments (service and retail).  Service business and retail business are two different giants.  It took years of patience, persistence and arduous work to take two different identities and fuse them into one successful brand.  One of my greatest challenges and successes to date was single-handedly negotiating an Authorized Service Contract with Toto USA for our company to be the exclusive service contracting firm for Toto Neorest service in Northern California.  This was a big step in developing our identity, the ability to service a luxury product that we sell and a complex machine at that.  Toto sent me training, and I learned how to fix all their Neorest models on my own.  Currently, I am studying to attain my Contractor's License, which I anticipate will be my next greatest challenge. 
 
Connections: What do you enjoy about being in this industry?
Phil: Everything. It is the best industry in the world that serves a tremendous purpose to our civilization. 
 
Connections: Anything else you would like to add?
Phil: The greatest problem we are currently dealing with today is the labor shortage.  People simply do not want to work anymore; the sense of pride and accomplishment of building something with your own two hands is lost.  It is up to us to revive our industry's importance before it is too late.  It starts with my generation and those that come after.  My wish is for all of us to inspire young people to be part of this industry. 
 
If you would like to nominate someone for inclusion in the Faces-of-Our-Future program, click here to download the nomination form, complete it and send your nomination to Jim Babbitt via email at jbabbitt@dpha.net or fax to 866-623-6180. It takes only a few minutes to complete a nomination form, but isn't that time well spent for recognizing someone who is making an impact on your business and/or our industry?

Let's Help Fellow Member, Lester Chan

DPHA has a long and admirable history of helping members of our community who have been dealt a bad hand. Well, it's time to help one of our own again. Lester Chan (aka, Banjo) of Level 5 Sales & Marketing, loyal and long-time supporters and members of DPHA, was critically injured in a quad accident in Baja California on June 6th.  He was riding with a group of kitchen and bath industry friends when something went terribly wrong and Lester ended up in critical condition.  After being rushed to a local hospital from a remote location of the accident, he was only able to get limited quality care in Mexico.  He was in need of a vital surgery to save his leg, but it couldn't be performed at the local hospital. As a result, Lester had to be airlifted out of Mexico to a hospital in the San Diego area where he underwent the medical procedure on June 9th.  As friends and industry family, we are asking everyone for prayers and any contribution you can offer.  Lester is still in critical condition with a long road to recovery. All donations will go towards medical and recovery expenses. As you can certainly suspect, the road to recovery is not entirely covered by Lester's insurance, so please do whatever you can to assist one of our own. Click here to contribute.  
 
Thank you all so much for your support and we'll keep you posted on Lester's recovery as we get updates from the family and his medical team.

It's Starting to Get Close, So Don't Forget to Register Now for the Northern California July 21st Regional Meeting


Join your industry peers as they get together for dinner, networking and some Bocce, Bowling and Billiards fun! This is a great opportunity to not only network with fellow Association members, but a chance to have fun and exchange ideas with others who work in the DPH industry.

Interested? If you answered yes, don't miss the July 21st Northern California Regional Meeting being held at Plank, 98 Broadway in Oakland, CA. The cost to attend is $50 per DPHA member or spouse, and $70 per prospective member.

Email rebekah@dpha.net with the names of those from your organization who will attend, or click here to download a copy of the registration form. We hope to see you there!
 
 

Friday, June 8, 2018

Don't Forget - You Can Reserve Hotel Rooms for the 2018 DPHA Annual Conference


The 2018 Annual DPHA Conference will be held at the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra Beach, FL from October 10-13, 2018 (34 miles from the Jacksonville Airport). Recently renovated and brimming with amenities, the Sawgrass Marriott Golf Resort & Spa sets the stage for a visit you won't soon forget. Next door to the legendary TPC® Sawgrass golf course, they proudly offer their guests special privileges at the courses. Elsewhere at the resort, you can make a splash in one of four pools, pamper yourself at the on-site spa or enjoy a meal at  outstanding restaurants. Catch their free shuttle to TPC® Sawgrass, or to the recently renovated private Cabana Beach Club. 
 
There are 493 rooms and suites that include a flat screen TV and High Speed Internet
Access. It's a first-class resort in every way except the room price. DPHA members
will enjoy a $189 per night (plus tax) rate during the DPHA Conference. Click here to make your hotel room reservations and make sure you don't miss out on staying at this
fabulous venue. 
 
The Program and Showcase Committee, under the astute leadership of Richard
Campbell (Belmont Hardware) and Ryan Paul (Summit Architectural Resource), are
once again offering dynamic programs and top-notch speakers who will present customized presentations to meet the specific needs of decorative plumbing
and hardware dealers, manufacturers and representatives. Need a refresher? Click
on the following links to quick video recaps from some of the 2017 speakers at our
annual conference: 
The DPHA Annual Conference and Product Showcase has reclaimed its spot as the
most important event of the year for the decorative plumbing and hardware industry.
Additional details will be forthcoming over the next few months, but if you have any
questions in the meantime, please feel free to email jbabbitt@dpha.net or
rebekah@dpha.net
 
Conference Registration - don't worry, you haven't missed it yet. We are working 
on the conference prospectus and registration form right now, and will have it ready
for everyone in the next two or three weeks. When it is ready, we will notify everyone with an email blast as well as featuring it as the lead article in that week's issue of
Connections. In the meantime, if you would like to see the basic schedule for the
conference, just go www.dpha.net, follow the path "Calendar of Events > Conference Schedule" and scroll down the page. Thanks for your patience and we look forward to seeing you in Florida this October.

The Faces-of-Our-Future Program Recognizes Diane Hutter from Keuco America

The DPHA Faces-of-Our-Future Program recognizes up-and-coming influencers in the decorative plumbing and hardware business. This program will profile DPHA members with 10 or less years of experience. Each month from June through October 2018, members will be inducted into the Faces-of-Our-Future Club, and their stories will be featured in DPHA's weekly newsletter, Connections. This week we recognize Diane Hutter, Midwest and Northeast Regional Sales Manager for Keuco America, who is based in Chicago, IL.

Diane joined KEUCO in October of 2017, after five years of working at a premier showroom in Chicago.  Originally from Virginia, she started her career after college as a graphic designer, before moving to the Windy City, where she quickly rose to lead sales advisor, producing more than $1,000,000 in annual sales for her team.  During this time Diane was able to forge strong and lasting relationships with key interior design and architecture firms, collaborating with them on some of the most illustrious properties the city has to offer.  In her new role as Regional Sales Manger for the Midwest and Northeast regions at KEUCO, she has become an integral part of their team, based on her ability to learn very quickly and her open and engaging personality.  Diane was instrumental in finalizing the new KEUCO programs and initiatives rolled out this year, and she has already become a valued and trusted business partner for their independent representatives, showroom partners and specifiers in the two regions she manages.
 
Connections: How long have you been in the DPH industry?
Diane: 6 years   
 
Connections: What has surprised you about the industry?
Diane: My biggest surprise about our industry is how much of a family everyone is. No matter who you work for, work with, compete against, etc., we're all one big happy family at the end of the day, supporting and learning from each other.    
Connections: What is the biggest challenge you have faced in our industry?
Diane: I think one of the biggest challenges I face in the industry is communicating the value of a premium product, and justifying the price that comes along with that level of luxury. There's a lot of education that comes with selling luxury goods, and with the availability of sub-par competition (Home Depot, IKEA, etc.) and avenues in which to shop (Internet), it's often a challenge to get a client to wrap their brain around the value that a luxury purchase can add to their project.
 
Connections: What do you enjoy about being in this industry?
Diane: I love beautiful things, and I'm lucky enough to work in an industry where I am surrounded by beautiful and innovative products each and every day. I love teaching people about a product they didn't know existed, and watching them light up as they find solutions for their clients. And finally, I love the people. I've been welcomed with open arms into the industry, and look forward to seeing old friends at every conference.
 
Connections: Anything else you would like to add?
Diane: I'm thrilled and honored to have been nominated as a face-of-the-future, and thankful to all those who have helped me grow. That being said, I still have a lot to learn, and am thankful to be part of such an amazing community that constantly supports, challenges, and teaches each other for the betterment of themselves and their respective companies. 
 
If you would like to nominate someone for inclusion in the Faces-of-Our-Future program, click here to download the nomination form, complete it and send your nomination to Jim Babbitt via email at jbabbitt@dpha.net or fax to 866-623-6180. It takes only a few minutes to complete a nomination form, but isn't that time well spent for recognizing someone who is making an impact on your business and/or our industry?

Really? You Think You Know It All?


During the past several years, hundreds of people have taken the DPHA Recognition Program sample test, and yet no one has come close to getting all the answers correct on their first try (or second or third, for that matter). Many of our readers are under the impression that the DPHA Education Manuals are for people just starting out in our industry. Although that is certainly the target audience for many of our manuals, newcomers are not the only audience or the only demographic that can benefit from the content, sales tips and technical guidance offered in DPHA Education Manuals. 
 
The manuals help showroom sales professionals become better. Taking a second or even third look through the material helps jog memories that make you a better and more trusted advisor to your clients. 
 
The DPHA Education Manuals are also the source for the DPHA Recognition Program, which recognizes DPH showroom professionals for their product knowledge and sales expertise. The program is available only to DPHA members. Each Recognition Program exam is based on information contained in the DPHA Education Program Manuals, and each exam relates to an individual product category (e.g. lavatory faucets, tubs, cabinet hardware, etc.). To be recognized in each category, participants must answer 100% of the questions correctly. DPHA issues certificates to those participants who successfully pass all of the plumbing, hardware and general knowledge programs electronically. For more information on the DPHA Recognition Program, visit the member's side of www.dpha.net. 

So how about trying something during a few of those "kick back" moments during the summer? As we said before, several people (both members and non-members alike) have tried taking our Recognition Program sample test over the past several months, and no one has come even close to passing the test, which includes one question from 21 of our current 22 Recognition Program tests. Needless to say, the results have been entertaining, fun and informative. So go ahead, click here and see how you do. 
 
As long as you enter your email address correctly, you should get an email almost immediately letting you know your results, and you may take the test as often as you like. The results will be known only to yourself and Jim Babbitt, and he knows how to keep a secret. On the other hand, if someone successfully completes the sample test on their first attempt, Jim will be sure to announce that fact in an upcoming issue of Connections. So sit back, grab another cup of coffee and see how you do. Or do you really think you know it all?

Friday, June 1, 2018

Join These 2018 Conference Sponsors and Make a Splash at Sawgrass with a Conference Sponsorship

Conference registration hasn't even started yet, but we would like to thank those companies who have already signed up to be sponsors at the 2018 DPHA Annual Conference and Product Showcase:
  • Saturday Night Banquet Sponsor (The House of ROHL)
    • Perrin & Rowe
    • Riobel
    • ROHL
    • Shaws Since 1897
    • Victoria + Albert
  • Ice Luge Sponsors
    • Barber Wilsons/Sterlingham
    • ICERA
  • Saturday Awards Luncheon
    • California Faucets
    • Monique's Bath Showroom
  • Lanyard Sponsor - Franke
  • Key Card Sponsor - Berenson & R Christensen Hardware
  • Breakfast Sponsors -
    • Accurate Lock & Hardware
    • Amerec
    • Keuco
  • Friday Night Bar Sponsors -
    • Kartners Bathroom Accessories
    • LACAVA
    • Lenova
  • Saturday Night Bar Sponsor - LACAVA
Want to join this distinguished list? DPHA offers a menu of conference sponsorship opportunities available to showrooms, manufacturers and representatives. Each level of sponsorship provides different marketing benefits. However, the most significant benefit that you receive for serving as a DPHA conference sponsor is the statement you make to the industry. Your sponsorship tells the industry that you believe in DPHA's mission and programs. You are not only talking the talk, you are walking the walk to enhance professionalism and improve quality in the decorative plumbing and hardware industry. These sponsorships are still available:
  • CONFERENCE DEALER GIVEAWAY SPONSORS ($2,000 each, limit of 3 and sponsor is also responsible for the cost of the giveaway item)
    • Company's name and logo will appear on the giveaway item
    • Recognition as a giveaway sponsor in the meeting Newsleak
    • Premier signage at the conference
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
    • Must have giveaway approved by staff prior to distribution
  • GOLF OUTING SPONSOR ($3,000)
    • Recognition as golf outing sponsor at the bar following the Wednesday outing
    • Recognition as golf outing sponsor in the meeting Newsleak
    • Premier signage at the event
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
  • SATURDAY MORNING BLOODY MARY BAR SPONSOR ($3,000, and must also exhibit in the Product Showcase)
    • Sponsorship is for a Bloody Mary bar set-up on Saturday morning during the Product Showcase
    • Recognition as the Bloody Mary bar sponsor in the meeting Newsleak
    • Premier signage at the Bloody Mary bar on Saturday
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
    • Includes preselected booth space (by staff) prior to exhibitor sign-up
  • SATURDAY MORNING MIMOSA BAR SPONSOR ($3,000, and must also exhibit in the Product Showcase)
    • Sponsorship is for a Mimosa bar set-up on Saturday morning during the Product Showcase
    • Recognition as the Mimosa bar sponsor in the meeting Newsleak
    • Premier signage at the Mimosa bar on Saturday
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
    • Includes preselected booth space (by staff) prior to exhibitor sign-up
  • COFFEE BAR SPONSOR, FRIDAY ($3,000)
    • Sponsorship is for all coffee set-ups on Friday during the Product Showcase, which includes company logo on the coffee sleeves
    • Recognition as the Friday coffee bar sponsor in the meeting Newsleak
    • Premier signage at the coffee service on Friday
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
  • COFFEE BAR SPONSOR, SATURDAY ($3,000)
    • Sponsorship is for a deluxe coffee set-up on Saturday morning during the Product Showcase, which includes company logo on the coffee sleeves
    • Recognition as the Saturday coffee bar sponsor in the meeting Newsleak
    • Premier signage at the coffee service on Saturday
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
  • CHARGING STATION SPONSOR ($2,000, one sponsor per day)
    • Recognition as charging station sponsor at the charging booth
    • Recognition as charging station sponsor in the meeting Newsleak
    • Premier signage at the conference
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
  • BREAKFAST SPONSOR ($1,500, two sponsorships still available)
    • Recognition as breakfast sponsor at breakfast
    • Exclusive opportunity to show products on PowerPoint played during the breakfast
    • Recognition as banquet sponsor in the meeting Newsleak
    • Premier signage at the breakfast
    • Ability to show PowerPoint during breakfast
  • SATURDAY NIGHT BAR SPONSOR ($1,500, two sponsorships still available)
    • Recognition as a bar sponsor at banquet
    • Recognition as a bar sponsor in the meeting Newsleak
    • Premier signage at the bar
    • Ability to show PowerPoint during the conference registration along with the other conference sponsors
If you are interested in taking a conference sponsorship, email Rebekah Covay at rebekah@dpha.net or click here to download a copy of the DPHA 2018 Conference Sponsorship Opportunities Registration Form.

The Faces-of-Our-Future Program Recognizes Noel Garcia, Jr. from DSA (Decorative Sales Associates)

The DPHA Faces-of-Our-Future Program recognizes up-and-coming influencers in the decorative plumbing and hardware business. This program will profile DPHA members with 10 or less years of experience. Each month from June through October 2018, members will be inducted into the Faces-of-Our-Future Club, and their stories will be featured in DPHA's weekly newsletter, Connections. This week we recognize Noel Garcia, Jr. of DSA (Decorative Sales Associates) in Miami, FL.

Noel has literally grown up in the DPH industry (his father is Noel Garcia from DSA), but didn't officially join the DPH industry until 4 years ago.  From the start though, Noel has been unafraid of presenting product or asking for an order.  As one of his nominators said, "Noel has proven his dedication to the DPH industry by diving into learning the technical side of the business. He takes the time to go to customers' homes and solve issues they are having, whether it be a thermostatic valve problem or something as simple as a vanity drawer being misaligned. His dedication to learning the ins and outs of decorative plumbing and hardware shows his passion for his career as well as his dedication to growing a family business that was established 25 years ago."
 
Another nominator added, "Our industry's newest generation tends to rely on electronics, data and the Internet to get ahead, but under the guidance of his family, Noel has become the ultimate hands-on rep. He shows up when he is needed, he follows through with his promises and he truly understands what is needed from him from both his manufacturers and dealers.  Noel understands the need for training, the need for keeping up-to-date literature and he knows the value of building lasting relationships. He shows a great desire to learn new things and is not afraid to take on any challenge that is given to him." 
   
Connections: How long have you been in the DPH industry?
Noel: Full time for four years, but I've been visiting accounts, setting up displays and going to service calls whenever I could tag along with my dad, Noel Sr., since I was 10.  
 
Connections: What has surprised you about the industry?
Noel: The biggest surprise is how everyone knows everyone from coast to coast .  It's like a large family filled with great people that want you to learn from.
   
Connections: What is the biggest challenge you have faced in our industry?
Noel: One of the biggest challenges I'm faced with is getting showrooms to adapt to new products - too many times, showrooms are scared to try new products or lines.  Many showrooms also complain about the internet and their competition, but then still support companies that don't really support them. 
 
Connections: What do you enjoy about being in this industry?
Noel: I consider myself a people person and I really enjoy the interaction with everyone from showroom staff to manufacturer's customer service team to sales managers.  Since you spend so much time interacting with these people, they become like an extended family.  
 
I also enjoy putting displays together - this really helps in understanding how things should be installed.  Unlike many others, I don't cringe when I have a service call - I see it as an opportunity to learn about real world issues and educate contractors on products as well as the benefits of buying from a brick-and-mortar showroom.  You don't get this service when you buy online.
 
Connections: Anything else you would like to add?
Noel: I'm humbled and thankful to be have been nominated for such a prestigious honor. 
 
If you would like to nominate someone for inclusion in the Faces-of-Our-Future program, click here to download the nomination form, complete it and send your nomination to Jim Babbitt via email at jbabbitt@dpha.net or fax to 866-623-6180. It takes only a few minutes to complete a nomination form, but isn't that time well spent for recognizing someone who is making an impact on your business and/or our industry?
   

Let DPHA Help Pay for Your Child's or Grandchild's College Education


We know that with so much going on in everyone's lives right now that many people forget DPHA has a way to help the children or grandchildren of a member with the cost of college or university. But now that graduations are going on or coming up in the next few weeks, and before the summer gets here and your attention may be diverted, remember DPHA's Council of Fellows is currently accepting applications for its 2018 Alberto Comini Memorial Scholarship Fund. Applications must be received by July 31st, 2018.
 
The DPHA Council of Fellows established its Memorial Scholarship in 2008 with two primary goals. The first was to honor the memory of an industry leader (in 2018, Alberto Comini), and the second was to provide grants to the children and grandchildren of any employee working at a DPHA dealer, manufacturer, representative agency or professional organization. 
 
 
Application Requirements:
  • Applicant must be a citizen of a North American country.
  • Applicant must be the child or grandchild of a DPHA member employee.
  • Applicant must be a high school graduate currently enrolled in a college, university or accredited trade school.
  • Applications must be accompanied by a high school transcript, and if in college, a college transcript.
  • Applicant must submit a double-spaced typed essay addressing the topic, "Why I Should Be Considered for the DPHA Memorial Scholarship." This essay should not exceed 1,200 words.
  • To be considered for the award during a given year, applications must be received at the DPHA office by the close of business July 31, 2018.
Selection Criteria:
  • Applicant must fulfill all application requirements and complete the DPHA Memorial Scholarship Application Form.
  • Essays will be judged on content, writing skills and adherence to accepted grammatical standards.
  • Applicants must be well-rounded students, involved in extracurricular and civic activities and sports.
  • The DPHA Council of Fellows reserves the right to interview Scholarship finalists prior to selecting a recipient.
If you have any questions, please don't hesitate to contact Jim Babbitt via email at jbabbitt@dpha.net or phone at 224-999-0434 (if you get his voice mail, please leave a message). Having sent his own four children to college, Jim certainly can "feel your pain."