No Business Is an Island Unto Itself: A(ction)C(hanges)T(hings) - 2018 Conference Registration is Open

DPHA is accepting reservations for its 17th Annual Conference and Product Showcase, October 11-14, 2018, at the Marriott Sawgrass Golf Resort & Spa in Ponte Vedra Beach, FL. Compelling reasons you should attend: 

• You've never seen or heard anything comparable to Avish Parashar. Avish energizes, inspires, and entertains while providing the tools DPHA members need to respond to three critical challenges:

1. The world is changing faster than ever, and people often get "stuck in the past," resisting and complaining about change instead of embracing it and moving forward.
2. Workloads increase while resources decrease, creating stress and a sense of becoming overwhelmed by constantly having to do more and more with less and less.
3. Communicating with other people (customers, prospects and your team) who are difficult, different from us, or who respond to us in unexpected ways which often leads to stress, conflict, and missed opportunities.

• What is one of the biggest challenges facing decorative plumbing and hardware showrooms today? Finding and retaining top-tier talent. With unemployment rates under 4%, that challenge is becoming more difficult. That's why we are bringing Ty Bennett to the Marriott Sawgrass Resort. In a five-year period, Ty has surveyed more than 5,000 business leaders and asked one question: what do you want from your people?

• Learn the actionable steps you and your team can implement to make a stranger a friend and engage customers at a deeper level so when you present products and services, you'll convert more sales and create raving fans. Bob Phibbs, The Retail
  Doctor, will explain:

• How to greet customers and avoid the pitfalls most still make.
• How to make become trusted advisors to your customers and clients.
• How to conduct a showroom tour that establishes trust.
• Why features and benefits don't work and what to emphasize instead.
• How to add-on to every sale.

• An Offer Too Good to be True: Sales Training Track Program - The Program and Showcase Committee, under the leadership of Richard Campbell (Belmont Hardware) and Ryan Paul (Summit Architectural Resource), provide members with an offer that is almost too good to be true. You can bring multiple members of your sales team (who are first time conference attendees) to the DPHA Conference for only $245 per person and have them participate in a custom sales training session developed specifically for showroom professionals by Bob Phibbs, The Retail Doctor. The Sales Training Program is a combination of both classroom learning and a roundtable workshop where your team can learn successful sales and showroom practices from peers across North America. You can find more details in the Conference Prospectus on page 4.

• Have loads of fun at the DPHA Saturday Night Banquet!

• Expand your resource base to enable you to solve problems easier, recognize trends faster and make your job more professionally rewarding.

• Take advantage of the most successful marketing, technology, human resource and customer service practices in the decorative plumbing and hardware industry.

• It's fun and you earned it.

The DPHA Product Showcase features new products, bestsellers and the latest technologies that will help keep your showroom fresh and on the cutting edge. The DPHA Annual Conference is the largest gathering of decorative plumbing and hardware showroom owners, manufacturers and representatives who understand that attending provides endless opportunities to improve their bottom lines. 

 

How can you recognize new opportunities if you never leave the comfort of your office? The DPHA Conference not only helps you build relationships and expand your knowledge, but your participation also reflects that you care about the industry. 

 

Click here to download the Conference Prospectus and Registration Form.

 

Click here to reserve a hotel room at the Marriott Sawgrass Golf Resort & Spa.