What You Can Expect in Chandler, AZ Next Week

We're still receiving some calls about next week's DPHA Annual Conference and Product Showcase at the Sheraton Grand Wild Horse Pass Resort & Spa in Chandler, AZ. To help answer any questions, the following is the Conference schedule to help you plan your Conference time more effectively: 

Wednesday, October 11th:

• 12:30 to 6 p.m. - Golf Outing at the Whirlwind Golf Club (optional activity, fee is $200 per person)
• 5:30 to 9 p.m. - Arizona Food Tour (optional activity, rate is $175 per person, limited to 30 total participants)

Thursday, October 12th:

• 7 a.m. to Noon - Board of Directors Meeting (Pipal Kave 2)
• 11 a.m. to 6 p.m. - Exhibitor Move-in (Akimei O'otham Ballroom)
• 1 to 3 p.m. - Marketing Committee Meeting (Pipal Kave 2)
• 1 to 3 p.m. - Education Committee Meeting (Pipal Kave 3)
• 3:15 to 5:15 p.m. - Awards Committee (Pipal Kave 2)
• 3:15 to 5:15 p.m. - Council of Fellows Meeting (Pipal Kave 3)
• 5 to 6:30 p.m. - DPHA 5K Fun Run/Walk

Friday, October 13th:

• 7:30 to 9 a.m. - Product Showcase Open ((Akimei O'otham Ballroom)
• 7:30 to 9 a.m. - Breakfast (Akimei O'otham Ballroom)
• 9:00 to 10 a.m. - Opening, President's Welcome, and Product of the Year Awards Announcement (Pipal Kave)
• 10 a.m. to Noon - Keynote Address; The 5 Elements of a Remarkable Customer Experience, presented by Doug Stephens (Pipal Kave)
• Noon to 1:30 p.m. - Lunch (Akimei O'otham Ballroom)
• 1:30 to 3:00 p.m. - Product Showcase Open (Akimei O'otham Ballroom)
• 3:15 to 4:45 p.m. - Contented Cows Give Better Milk, presented by Richard Hadden (Pipal Kave)
• 5:00 to 7:30 p.m. - Reception in Exhibit Hall (Akimei O'otham Ballroom)

Saturday, October 14th:

• 8:00 to 9 a.m. - Breakfast in Exhibit Hall (Akimei O'otham Ballroom)
• 8:00 to 11:45 a.m. - Product Showcase (Akimei O'otham Ballroom)
• Noon to 1:30 p.m. - Awards Luncheon (Pipal Kave: Please note that the Product Showcase is not open for booth tear-down until 1:30 p.m.)
• 2 to 4:00 p.m. - Five Commandments to be a Customer-Centric Company, presented by Chris Ramey (Komatke DEFG)
• 1:45 to 5:15 p.m. - Sales Intensive Training Program: Customer Experience - Make Customers Your Most Powerful Weapon, presented by Robb Best (Elkay) and then followed by a round-table session (Scorpion)
• 7 to 10:30 p.m. - Closing Banquet (Pipal Kave)

Sunday, October 15th:

• 7:30 to 9 a.m. - Program & Showcase Committee Meeting (Deer)
• 9 to 11 a.m. - Board of Directors Meeting (Scorpion)

For a more detailed description of the conference and our content, not to
mention the registration information, click here to download the conference
prospectus.